spoiler: it's easy.
Just two steps.We promise.
Instead of answering 347 emails a month, you only show up for the two moments that actually need a human. Everything else? We've got it.
Snap a photo.
Open the app, point, shoot. Categorisation, logging, and AI matching happen in seconds - while you go back to running your venue.
Hand it back.
When the guest arrives, you get a friendly ping. The handover is the only part you do - and it's the fun part. Or, if they can't come back, hand it to DHL - same flow, zero extra work.
under the hood
Three systems doing the work you used to do by hand.
the matching engine
However they describe it,
it finds the match.
The guest says "dark bag, navy, gold zip." Staff snap a photo. The match happens by itself.
Visual similarity
Colour, shape, pattern and brand marks, read straight from the photo.
Semantic text
Plain-language descriptions, matched fuzzily - typo- and vagueness-tolerant.
Time & place
When and where it was found nudges the confidence score up or down.
pickup scheduling
Zero phone calls.
Zero back-and-forth.
The old call-look-up-agree-Post-it chain, replaced by a two-minute self-serve flow.
You set the windows
Pick the days and slots open for pickup. Busy nights blocked in one click.
Guest gets a link
On match, a personalised booking link goes out. No account, no app.
They pick a slot
Guest books, confirms identity, gets a calendar invite and a reminder.
Your staff gets briefed
Each shift opens with a digest: who's coming, what for, when.
No-shows are handled automatically. Missed slot - item back to storage, plus a one-tap reschedule offer.
shipping
Far away?
No problem.
Can't come back? Hand it to DHL - same self-serve flow, no extra logistics on you.
Owner can't come
They pick shipping in the same flow they'd use to book a slot.
Guest pays the fee
A small flat fee at one-tap Stripe checkout. Nothing on your books.
Print one DHL label
Staff print a prepaid label from the shipments tab. That's the job.
Tracked to the door
Status and delivery updates are automatic. You watch nothing.
Status updates go straight to the guest. Paid, in transit, delivered - each step emails the guest. Your inbox stays quiet.